Warranty Policy

One-Year Warranty

In the event of a Manufacturing Defect becoming evident during the warranty period, Hotone will ensure that the product is repaired or replaced free of charge. The warranty is one year from the date of original purchase.

A Manufacturing Defect is defined as a defect in the performance of the product as described and published by Hotone.


The Warranty DOES NOT Cover:

•Damage from physical abuse such as dropping the unit, impact from hard objects or damage to external components as a result of negligence. 
•Damage due to liquid contamination. 
•Damage resulting from any use other than that it was intended for.
•Any unit that has been repaired or had an attempted repair made to it  by unauthorized personnel.
•Damage due to incorrect connection, connection to faulty equipment or connection to faulty or incorrect power supplies.
•Damage in transit as a result of inadequate packaging or protection.